When a China order is held, your customer shouldn't have to do anything.
Parcels to mainland China above CNY 2,000, or above reasonable personal quantity, need a formal import declaration filed by a China-registered customs broker. Share the order data with us and we file it for you.
A better experience for your customers
No digging out invoices or screenshots. Fewer support tickets and refunds when a parcel is held.
More accurate filings
Documents are built from your own order data, not retyped by the shopper. Every amount is checked against your invoice, with price evidence for each line.
How to connect
Data we need
Per shipment: order and invoice number, carrier and waybill, currency, shipping charge, who pays duties, weight. Per item: product name, material, brand, SKU, quantity, price actually paid, country of origin. Recipient: name, phone, email, address. We never ask merchants for the recipient's ID number.
Pricing
CNY 200 per cleared parcel, invoiced monthly. Duties and carrier fees are passed through at cost.
Who we are
Guangxi Haina Tiancheng Import & Export Co., Ltd., registered with China Customs as a customs broker (Yongzhou Customs). See About.